NOC Tier 3 Load Balancing Engineer Orlando Floridan Need USC/Gc Only

Monday, February 22, 2016

NOC Tier 3 Load Balancing Engineer


Type: 6 months Contract to hire – US Citizen or GC only  No EAD's.


The Tier 3 GSOC Engineer is the top-level support tier in the GSOC for a complex global network.  Focus area of this position is primarily on Load Balancer technologies; but, the candidate is expected to have additional general strengths with Cisco routing and switching.  The responsibilities of this position often exist in engineering or architecture teams.  This position will partner with those teams to ensure seamless integration into the production environment and the support structure.  This function will be engaged at times to participate in incidents that have exceeded the ability of Tier 2 to resolve.  The scope of this position spans the data network, voice systems, wireless devices and numerous applications. A strong understanding of monitoring tools and techniques is required.


General Roles/Requirements

  • Must have excellent communication skills including written, oral and presentation
  • Serve as the intake arm of the GSOC to ensure new systems or processes are introduced into production are fully monitored, documented, supportable and the Operations team has received the proper training and/or orientation to effectively provide support
  • Continually improve upon skills and ability to learn new technologies
  • Participate in problem management processes that have engineering or architectural elements
  • Resolve operational issues escalated from Tier 2 and ensure documentation and training occurs to ensure Tier 2 resolution on the next occurrence
  • Mentor Tier 2 staff on event handling & response
  • Demonstrate a dedication to seeing work delivered accurately and within SLA timeframes
  • Works closely with teammates to ensure procedures and escalation processes are followed & communication occurs
  • Routinely engage with and forge solid working relationships with the internal and client based Engineering & Architecture teams
  • Work advanced issues dealing with newly implemented technologies or problem areas
  • Assist with resolving major impact incidents as required


Primary Responsibilities

  • Assure operational readiness in the GSOC for new projects and devices being added to the network
  • Provide hands on support for a variety of Load Balancer technologies including Cisco CSS, Cisco GSS, F5 LTM, F5 GTM


Secondary Responsibilities

The resources comprising the Tier 3 function will be focused on their given area of expertise but will also be involved with other Tier 3 areas of responsibility as they will have relevance to primary focus areas.  Subject matter expertise in these areas is not conditional for employment consideration but will be a key differentiator in evaluating candidates.   A desire to learn new technologies is required and will be a key criterion for continued success in the role.


  • Experience with Data Center and WAN based hardware/technology such as: Cisco HSRP, Cisco VRF Lite, Cisco Nexus FEX, Cisco Nexus 5K, Cisco Nexus 7K, Cisco VPC, Cisco LACP, Nexus 1000v, Cisco Fabric Path, Cisco GSS, Citrix NetScaler, Juniper VRRP, Juniper VLANs & Trunking, Juniper Layer 3 RVIs, Juniper Virtual Chassis, Cisco UCS, Zone Security
  • Firewalls, Intrusion detection devices, WAN accelerators, wireless AP's and controllers, Windows & Linux servers





Experience with Network and/or application Architecture & Engineering with expert level knowledge of Cisco Nexus technologies as outlined.

Expert level knowledge of the OSI model and TCP/IP Protocol Suite

Advanced to expert knowledge of TCP/IP network routing and switching

Three or more of the following certifications or higher strongly preferred CCIE, F5-CTS, F5-CSE


Expert knowledge of packet capture methodologies, tools and analysis

Strong understanding of application communication methodologies

Experience with server OS's and common applications such as Exchange, Citrix, Apache

Expertise in VOIP & Wireless technologies

10 years or more combined experience in operational and engineering roles

High level of confidence and competence communicating on bridges




Thanks & Regards

Pawan Upadhyay

SR. Technical Recruiter

HANAC Staffing Solutions LLC

1474 37th St. NE,Cleveland,TN,37312

Office: 423-954-0327

Gtalk: pawanupadhyay022


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